5.4 End-of-Chapter Material


  1. The major components of social structure are statuses, roles, groups and organizations, and social institutions.
  2. As societies moved beyond the hunting-and-gathering stage, they became larger and more impersonal and individualistic and were characterized by increasing inequality and conflict.
  3. Industrial societies developed about 250 years ago after several inventions allowed work to become more mechanized. The Industrial Revolution has had important consequences, some good and some bad, in virtually every area of society. Postindustrial societies have begun in the last few decades with the advent of the computer and an increasing number of service jobs. While it’s too soon to know the consequences of the advent of postindustrialization, there are signs it will have important implications for the nature of work and employment in modern society
  4. Erving Goffman used a theatrical metaphor called dramaturgy to understand social interaction, which he likened to behavior on a stage in a play. More generally, many sociologists stress the concept of roles in social interaction. Although we usually play our roles automatically, social order occasionally breaks down when people don’t play their roles. This breakdown illustrates the fragility of social order.
  5. Although roles help us interact, they can also lead to problems such as role conflict and role strain. In another problem, some individuals may be expected to carry out a role that demands a personality they do not have.
  6. Emotions play an important role in social interaction. They influence how social interaction proceeds, and they are also influenced by social interaction. Sociologists emphasize that emotions are socially constructed, as they arise from the roles we play and the situations in which we find ourselves.
  7. Nonverbal communication is an essential part of social interaction. The sexes differ in several forms of nonverbal communication. Biologists and sociologists differ on the origins of these differences.

Using Sociology

Suppose you are working in a financial services firm and are married with a 2-year-old daughter. Your spouse is out of town at a conference, and you have an important meeting to attend shortly after lunch where you are scheduled to make a key presentation. As you are reviewing your PowerPoint slides while you eat lunch at your desk, you get a call from your daughter’s day care center. Your daughter is not feeling well and has a slight temperature, and the day care center asks you to come pick her up. What do you do?


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