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1.1 Why Is Public Speaking Important?
1.2 The Process of Public Speaking
1.3 Chapter Exercises
2.1 The Ethics Pyramid
2.2 Ethics in Public Speaking
2.3 Free Speech
2.4 Chapter Exercises
3.1 What Is Communication Apprehension?
3.2 All Anxiety Is Not the Same: Sources of Communication Apprehension
3.3 Reducing Communication Apprehension
3.4 Coping with the Unexpected
3.5 Chapter Exercises
4.1 Listening vs. Hearing
4.2 Listening Styles
4.3 Why Listening Is Difficult
4.4 Stages of Listening
4.5 Listening Critically
4.6 Chapter Exercises
5.1 Why Conduct an Audience Analysis
5.2 Three Types of Audience Analysis
5.3 Conducting Audience Analysis
5.4 Using Your Audience Analysis
5.5 Chapter Exercises
6.1 General Purposes of Speaking
6.2 Selecting a Topic
6.3 What If You Draw a Blank?
6.4 Specific Purposes
6.5 Conclusion
6.6 Chapter Exercises
7.1 What Is Research?
7.2 Developing a Research Strategy
7.3 Citing Sources
7.4 Chapter Exercises
8.1 Using Research as Support
8.2 Exploring Types of Support
8.3 Using Support and Creating Arguments
8.4 Chapter Exercises
9.1 The Importance of an Introduction
9.2 The Attention-Getter: The First Step of an Introduction
9.3 Putting It Together: Steps to Complete Your Introduction
9.4 Analyzing an Introduction
9.5 Chapter Exercises
10.1 Determining Your Main Ideas
10.2 Using Common Organizing Patterns
10.3 Keeping Your Speech Moving
10.4 Analyzing a Speech Body
10.5 Chapter Exercises
11.1 Why Conclusions Matter
11.2 Steps of a Conclusion
11.3 Analyzing a Conclusion
11.4 Chapter Exercises
12.1 Why Outline?
12.2 Types of Outlines
12.3 Using Outlining for Success
12.4 Chapter Exercises
13.1 Oral versus Written Language
13.2 Using Language Effectively
13.3 Six Elements of Language
13.4 Chapter Exercises
14.1 Four Methods of Delivery
14.2 Speaking Contexts That Affect Delivery
14.3 Using Notes Effectively
14.4 Practicing for Successful Speech Delivery
14.5 Chapter Exercises
15.1 Functions of Presentation Aids
15.2 Types of Presentation Aids
15.3 Media to Use for Presentation Aids
15.4 Tips for Preparing Presentation Aids
15.5 Chapter Exercises
16.1 Informative Speaking Goals
16.2 Types of Informative Speeches
16.3 Chapter Exercises
17.1 Persuasion: An Overview
17.2 Types of Persuasive Speeches
17.3 Organizing Persuasive Speeches
17.4 Chapter Exercises
18.1 Understanding Entertaining Speeches
18.2 Special-Occasion Speeches
18.3 Keynote Speaking
18.4 Chapter Exercises
Appendix: 1. The Public Speaking Pyramid
Appendix: 2. Foundations of Public Speaking
Appendix: 3. Speech Preparation
Appendix: 4. Speech Practice
Appendix: 5. Conclusion
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