3.4 – Digital Literacy Practice
How do we write formal emails?
First read the text below:
What is the difference between “informal” and “formal”?

An informal dinner (ChatGPT image)

A formal dinner (Photo by Mounish Raja on Unsplash)
When we communicate with someone by email, we have to think about who will read that email and decide what kind of words and tone we want to use. Is it an informal email or a formal email?
Informal emails are sent to friends, family, and people we know really well. They do not have to be very serious or structured. They are still polite and follow basic grammar rules.
Formal emails are sent to people such as a boss, a teacher, a government official, or your child’s principal. Formal emails need to be well-written and should not contain any grammar/spelling mistakes. Formal messages should be professional with more formal word choice.