Chapter 1: Effective Business Communication
Communication leads to community, that is, to understanding, intimacy and mutual valuing. –Rollo May I know that you believe that you understood what you think I said, but I am not sure you realize that what you heard is not what I meant. –Robert J. McCloskey, former State Department spokesman Introductory Exercises Write five words that express … Continue reading Chapter 1: Effective Business Communication
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