17 Evaluating AI output
GenAI output should always be evaluated for validity, accuracy and bias.
Before you prompt GenAI:
- Think about the questions (prompts) that you want to pose to a GenAI tool and how will you benefit from the capabilities that it offers?
- GenAI is not a search engine – so don’t use it like a search engine. Sometimes Googling, or using a library database is a more effective step to find an answer.
- Recognize that GenAI has limitations. It may not be the tool that you need for the task at hand.
Evaluating the response
Evaluating AI output is a critical skill when using GenAI. Because these models are designed to generate natural-sounding language, they can produce responses that seem convincing while being factually wrong, outdated, biased, or off-topic. Every GenAI response (especially for academic work or background research) must be verified against available sources and your independent logic and judgment.
Evaluate validity & relevance
Ensure the output actually addresses your specific prompt and follows sound logical steps.
- Check prompt relevance: Confirm whether the GenAI answered your exact question, drifted into off-topic details, or provided generalized knowledge when you asked for specifics.
- Example: If you ask for recent policy changes in renewable energy taxation and the model returns a general history of solar panels, the answer may be factual, but it is invalid for your prompt.
- Verify GenAI’s logic and reasoning: If a model refuses or is unable to explain its steps, treat the output as unreliable.
- Example: When solving a math or coding problem, execute the code in a sandbox or manually test each step of the equation rather than assuming the final line is correct.
- Double-check calculations: Manually check unit conversions, raw percentages, and arithmetic using standard calculators.
- Example: If GenAI states that an increase from 40 to 60 is a 75% increase, run the calculations yourself to see if it is correct.
Fact-check everything
Never assume a cited source, headline, or data point is real without independent verification.
Verify Scholarly Sources:
- Test DOIs & links: Paste AI-provided DOIs directly into dx.doi.org to find the article.
- Search exact titles: Query exact article titles in quotes on Google Scholar or the University’s library databases.
- Confirm authorship: Check that the listed author actually published that specific article in that specific journal.
- Example: If GenAI cites “Bostrom, M. (2026). Quantum Neural Networks. Nature“, search Nature’s journal index to ensure that Bostrom published that specific paper in 2026.
Verify Web, News, & Media Sources:
- Search exact headlines to locate the original reporting.
- Check claims vs. sources: Compare what the original source actually says against the GenAI’s summary because they frequently misinterpret conclusions.
- Example: If a GenAI summary claims a study “proved coffee causes zero sleep issues,” open the original PDF to verify what the study actually said.
Assess Timeliness & Training Cutoffs:
- Compare AI-provided information against current sources to catch out-of-date practices, discoveries, or policy changes.
- Example: Asking GenAI for tax filing deadlines or medical guidance might yield outdated guidelines based on older training data.
Investigate Visual Media (Images & Charts):
- Look for visual glitches in images and videos like distorted text, extra fingers, and unnatural shadows. Run a reverse-image search to verify claims about historical events or locations.
- Verify that axis scales, labels, and visual bar heights match the raw data numbers provided.
- Example: If an AI-generated infographic shows a bar labeled “25%” that is taller than a bar labeled “50%”, the visual data representation is inaccurate.
Check for Bias & Missing Perspectives
Generative models often reflect biases present in their training data or offer partial explanations.
- Identify crucial omissions in perspectives, missing variables, ignored counterarguments, or skewed framing.
- Consult diverse, external sources beyond the GenAI tool’s output to gain a full picture of an issue.
- Example: If you ask GenAI for the “economic impacts of urban gentrification” and it only highlights rising property values, you’ll need to actively search for literature covering community displacement and housing affordability.