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1.1 Project Management Defined
1.2 Project Defined
1.3 Project Context
1.4 Key Skills of the Project Manager
1.5 Introduction to the Project Management Knowledge Areas
1.6 Exercises
1.7 Web Exercise
1.8 Software and Technology Exercises
2.1 Using a Project Profile
2.2 Project Profiling Models
2.3 Complex Systems and the Darnall-Preston Complexity Index
2.4 Darnall-Preston Complexity Index Structure
2.5 Exercises
2.6 Software and Technology Exercise
3.1 Project Phases
3.2 Project Organization
3.3 Using the Darnall-Preston Complexity Index to Measure Organizational Complexity
3.4 Exercises
3.5 Web Exercise
4.1 Including the Client
4.2 Understanding Values and Expectations
4.3 Dealing with Problems
4.4 Nurturing a Feeling of Satisfaction
4.5 Exercises
4.6 Web Exercises
5.2 Working with Groups and Teams
5.3 Creating a Project Culture
5.1 Working with Individuals
5.5 Web Exercises
5.4 Exercises
6.1 Types of Communication
6.2 Selecting Software
6.3 Exercises
6.4 Web Exercise
6.5 Software and Technology Exercises
7.1 Project Selection
7.2 Project Scope
7.3 Project Start-Up
7.4 Alignment Process
7.5 Communications Planning
7.6 Exercises
7.7 Software and Technology Exercise
8.1 Types of Schedules
8.2 Elements of Time Management
8.3 Critical Path and Float
8.4 Managing the Schedule
8.5 Project Scheduling Software
8.6 Exercises
8.7 Software and Technology Exercises
9.1 Estimating Costs
9.2 Managing the Budget
9.3 Exercises
9.4 Software and Technology Exercise
10.1 Quality and Statistics
10.2 Development of Quality as a Competitive Advantage
10.3 Relevance of Quality Programs to Project Quality
10.4 Planning and Controlling Project Quality
10.5 Assuring Quality
10.6 Exercises
10.7 Software and Technology Exercises
11.1 Defining Risk
11.2 Risk Management Process
11.3 Project Risk by Phases
11.4 Project Risk and the Project Complexity Profile
11.5 Exercises
11.6 Web Exercise
12.1 Identifying the Need for Resources Outside the Organization
12.2 Procurement Plan
12.3 Selecting the Type of Contract
12.4 Procurement Process
12.5 Project Closure
12.6 Exercises
12.7 Web Exercises