Chapter 9: Managing Groups and Teams

Learning Objectives

After reading this chapter, you should be able to do the following:

  1. Recognize and understand group dynamics and development.
  2. Understand the difference between groups and teams.
  3. Compare and contrast different types of teams.
  4. Understand how to design effective teams.
  5. Explore ideas around teams and ethics.
  6. Understand cross-cultural influences on teams.

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