Chapter 11: Making Decisions

Learning Objectives

After reading this chapter, you should be able to do the following:

  1. Understand what is involved in decision making.
  2. Compare and contrast different decision-making models.
  3. Compare and contrast individual and group decision making.
  4. Understand potential decision-making traps and how to avoid them.
  5. Understand the pros and cons of different decision-making aids.
  6. Engage in ethical decision making.
  7. Understand cross-cultural differences in decision making.

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