Chapter 11: Operations Management in Manufacturing and Service Industries

11.1 Operations Management in Manufacturing
11.2 Facility Layouts
11.3 Managing the Production Process in a Manufacturing Company
11.4 Graphical Tools: PERT and Gantt Charts
11.5 The Technology of Goods Production
11.6 Operations Management for Service Providers
11.7 Producing for Quality
11.8 Cases and Problems

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